Terms of Use

By accessing or using FireRadar.ca, including the public map, guides, highway pages, accounts, passive Saved features, Wildfire Watch dashboard locations, focused Alerts, notifications, sharing tools, support features, and FireRadar Plus subscription, you agree to these Terms of Use and the Privacy Policy. If you do not agree, do not use the service.

You must use FireRadar only in compliance with applicable laws and in a manner that does not interfere with the service or other users.

FireRadar.ca is an independent Canadian-built project. It is not a government agency, emergency service, wildfire authority, transportation authority, insurer, engineering service, medical service, or professional safety adviser.

References to agencies, datasets, products, or trademarks do not imply endorsement, sponsorship, partnership, or affiliation.

FireRadar is provided for general awareness, education, and map context. It must not be your only source for emergency, health, travel, property, insurance, firefighting, evacuation, or other safety-critical decisions.

Call emergency services when appropriate and follow official emergency notices, local emergency programs, wildfire agencies, road authorities, health authorities, and public safety officials.

FireRadar may display provincial, territorial and national wildfire records; road events; highway cameras; Environment Canada weather; satellite thermal detections; smoke forecasts; AQHI observations; evacuation information; fire restrictions; maps; search results; Saved bookmarks; and calculated distances or summaries.

Data can be delayed, incomplete, duplicated, misplaced, generalized, corrected, unavailable, or inconsistent across sources. Fire locations may be approximate. Satellite hotspots are thermal detections and are not necessarily confirmed wildfires. Smoke is forecast model output. AQHI is a combined air-pollution health-risk index and is not a wildfire-smoke-only measurement. Camera images can be stale or unavailable. A missing marker, road event, restriction, warning, or notification does not mean an area or road is safe or open.

Official highway travelability and restrictions remain determined by the responsible transportation authority. FireRadar may present separate environmental or wildfire corridor context, but a FireRadar-derived corridor assessment does not override an official closure, restriction, evacuation notice, or other authority instruction.

Wildfire, weather, road and restriction conditions can change faster than public sources, FireRadar updates, Wildfire Watches, Alerts, email, browser notifications, SMS, or the map itself.

An account is optional for the public map and public highway pages. Saved is a passive bookmark feature for supported resources such as wildfire incidents, highways, highway corridors, AQHI stations, and other supported FireRadar views. A Saved item does not create monitoring, does not receive a personal location situation dashboard, does not send notifications, and consumes neither a Wildfire Watch dashboard-location slot nor an Alert slot.

FireRadar no longer creates passive Saved geographic locations. Existing legacy Saved locations may remain visible so they can be opened, removed, or explicitly turned into a Wildfire Watch. A legacy Saved location does not become a Watch automatically, does not send notifications, and does not consume Watch capacity unless you explicitly create a Watch from it.

Signed-out visitors cannot create new cross-device Saved items. Existing legacy items held only in browser storage can be lost when site data is cleared or another device is used. Signed-in accounts can synchronize supported Saved bookmarks. FireRadar may maintain a generous technical anti-abuse or storage ceiling for Saved bookmarks, but Saved capacity is separate from Wildfire Watch entitlement and is not intended to be a core Free-versus-Plus product limit.

You remain responsible for confirming that important Saved bookmarks are present on the intended device or account. You are also responsible for maintaining control of your sign-in email or Google account and for activity performed through your authenticated session.

Wildfire Watch is active monitoring for a geographic location. A Wildfire Watch includes the location's supported personal situation dashboard and may include the nearest official wildfire, wildfire distance and status, supported evacuation information, supported fire restrictions, modelled wildfire smoke, observed air quality, Fire Danger, nearby travel information, data freshness, source availability, and notification settings. Unsupported, delayed, stale, or unavailable information is not treated as a confirmed clear condition.

A Free account may create one Wildfire Watch dashboard location. It includes the full supported situation dashboard and email notifications. FireRadar Plus may create up to five Wildfire Watch dashboard locations and adds eligible Canadian SMS and supported browser notifications. Dashboard-location capacity is independent from Alert capacity.

A paused Wildfire Watch remains a Watch and continues using one watched-location slot. Turning off email or other notification channels also does not free the slot. Deleting the Watch frees the slot. A temporary source outage, unavailable dashboard module, or delayed dataset does not free the Watch slot.

Wildfire Watch checks supported official wildfire information around the configured location and may generate informational notices after FireRadar reliably detects a qualifying condition or supported change. An exact home address is not required. FireRadar stores the selected Watch label and map point. When you choose an address, FireRadar keeps the resolved address label and point but does not save the original search query as part of the Watch.

Wildfire Watch uses conservative combinations of official status, source-reported size, and distance. Where a usable official perimeter exists, FireRadar may calculate distance to that perimeter rather than only to the incident point. A Wildfire Watch Concern Level or distance is FireRadar's interpretation of official source information; it is not a prediction of fire spread, property risk, evacuation need, or future conditions.

Alerts are focused monitoring rules for an individual fire, route, or selected condition. Free may create up to three concurrent basic email Alerts with one supported condition per Alert. Plus may create up to ten enhanced Alerts and, where supported, use multiple compatible conditions, Route alerts, eligible SMS, browser notifications, enhanced official perimeter-revision monitoring, and advanced delivery controls. An Alert never creates or consumes a dashboard location. Saving a target is only a bookmark and does not itself create an Alert.

Existing legacy fire-monitor, route-monitor, and Saved-target monitor records remain preserved and are presented as focused Alerts. Their conditions, delivery settings, activity, and pause state remain associated with the record. Internal compatibility names do not change this customer-facing contract.

FireRadar Plus may offer optional SMS alerts for one verified Canadian mobile number. FireRadar does not promise that every change, perimeter revision, source update, or qualifying condition will generate a text. SMS enrollment requires explicit consent and successful mobile-number verification. Message and data rates may apply, message frequency varies based on configured Wildfire Watches and Alerts, and supported carrier opt-out commands such as STOP disable FireRadar SMS without disabling email.

Official perimeter revisions can reflect improved mapping, correction, source processing, or incident change. FireRadar does not automatically describe a perimeter revision as spread. Source-reported size revisions likewise do not prove when or why a fire changed.

Smoke information uses model estimates at roughly 10 km resolution. It is not an observation, AQHI value, personal exposure measurement, medical advice, or emergency instruction. FireRadar does not treat source-stale or source-unavailable information as evidence that conditions are clear.

Alert and dashboard-notification timing depends on when the responsible source publishes information and when FireRadar checks it. Enabled email notifications are queued after a check reliably detects a qualifying condition. Free notifications are not intentionally delayed to make Plus appear faster. Optional Plus browser and SMS channels are supplemental paths and may be processed independently. Browser permission, operating-system settings, push services, mobile carriers, messaging providers, networks, expired subscriptions, or an opted-out number can prevent delivery.

Alerts can be delayed, suppressed, duplicated despite safeguards, or unavailable because of source-data, authentication, scheduling, hosting, network, email-provider, browser, device, push-service, messaging-provider, or carrier failures. They are not emergency notifications and must not replace official alerting systems.

The current map and public highway information remain free and ad-free for everyone. Free includes one Wildfire Watch dashboard location with email, three basic email Alerts, and passive Saved bookmarks under the shared technical ceiling. Free does not include a second dashboard location, a fourth Alert, Route alerts, eligible SMS, multiple conditions, enhanced perimeter-revision monitoring, or paid advanced controls.

Plus expands the dashboard to five locations and Alert capacity to ten enhanced Alerts. It includes Route alerts, eligible Canadian SMS, supported browser notifications, multiple compatible conditions and advanced controls where supported, plus current historical, workflow, and account conveniences shown on the Plus page.

Wildfire Watch checks supported situation sources around a configured dashboard location. Route alerts combine supported published transportation changes with separately labelled environmental context. FireRadar may withhold a notification when a required source is unavailable, delayed, contradictory, or cannot be verified.

Public historical map playback remains available without a paid subscription. Plus comparison results remain limited to observations and official perimeter versions available in FireRadar history. FireRadar Plus does not include custom fire-spread prediction, a guarantee that every source change produces an alert, guaranteed email, push or SMS delivery, or any guarantee that FireRadar will identify when a user should evacuate or take emergency action.

Feature descriptions and limits shown on the account and FireRadar Plus pages form the current product description. FireRadar may improve, replace, limit, or discontinue features, but will not intentionally hide current safety information to manufacture an upgrade.

FireRadar Plus is currently offered to new customers at CAD $39 per year or CAD $7.99 per month. Stripe processes payment. A subscription renews automatically at the billing interval shown in Stripe until cancelled. Existing legacy billing arrangements, where applicable, continue under their existing cadence until changed or cancelled.

You can manage payment details, invoices, and cancellation through the Stripe customer portal linked from the account page. Cancellation normally takes effect at the end of the paid billing period unless Stripe displays otherwise.

When paid access ends, existing Saved bookmarks, Wildfire Watch locations, Alerts, conditions, delivery configuration, and history are preserved rather than silently deleted. New dashboard-location or Alert creation is blocked while configured usage is at or above the applicable Free limit. Paid-only Alert evaluation, Route-alert execution, SMS/browser delivery, multiple-condition behavior, perimeter-revision monitoring, and other paid controls stop while verified entitlement is absent. Configuration may be retained so eligible capabilities can be restored if Plus resumes; retained records do not silently create additional capacity.

Past-due access may continue only through the applicable paid billing period or billing-retry window. FireRadar may fall back to Free access when the accepted paid period has ended. Refund requests are reviewed based on the circumstances, applicable law, service usage, and Stripe records; these terms do not remove non-waivable consumer rights.

You may request permanent deletion from Account & security. FireRadar attempts to cancel an attached FireRadar Plus subscription before deleting the authentication user and FireRadar-owned account data, including FireRadar-owned SMS destination and delivery records associated through the account lifecycle. If cancellation or deletion fails, FireRadar reports the failure and does not intentionally represent the account as deleted.

Stripe, Twilio, mobile carriers, and other providers may retain invoices, payment, messaging, opt-out, fraud-prevention, tax, security, compliance, or legal records under their own obligations and policies.

To the fullest extent permitted by law, FireRadar and all content are provided “as is” and “as available,” without warranties or conditions of any kind, whether express, implied, statutory, or collateral.

FireRadar does not warrant accuracy, completeness, timeliness, availability, uninterrupted operation, email, push or SMS notification delivery, security, fitness for a particular purpose, non-infringement, or that errors will be corrected.

You are responsible for evaluating information, confirming important details with official sources, maintaining appropriate emergency plans and official alert subscriptions, and deciding whether FireRadar is suitable for your intended non-critical use.

Do not assume that an address preview, distance calculation, nearby-fire count, highway status, incident state, camera image, weather alert, wildfire corridor assessment, fire status, size, cause, date, perimeter, smoke forecast, AQHI value, evacuation marker, restriction summary, alert, email, push notification, text message, or map symbol is exact or current.

You may use the public service for ordinary personal, community, journalistic, educational, and internal business awareness, subject to these terms and source-provider restrictions.

You may not misuse the service; bypass technical or plan limits; probe or attack infrastructure; introduce malware; impersonate FireRadar or another person; submit unlawful, deceptive, or harmful material; scrape or automate access at a level that burdens the service; resell access or data without written permission; use another person's account or mobile number without authorization; or use FireRadar to create or distribute false emergency information.

The FireRadar name, branding, interface, original text, design, software, and original presentation are owned by or licensed to FireRadar and are protected by applicable intellectual property laws.

Underlying wildfire, transportation, weather, camera, basemap, logo, and other third-party materials remain subject to the rights, licences, attribution requirements, and terms of their respective owners. FireRadar does not claim ownership of public agency data merely because it is displayed.

Shared links and incident-update graphics may include an address label, fire name, highway or corridor name, official road status, status, source-reported size, recorded change summary, map coordinates, or other context. Review a link or graphic before publishing it if location privacy matters.

When you send feedback, corrections, or suggestions, you confirm that you have the right to provide them and grant FireRadar a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, and incorporate that material for operating and improving the service. This does not transfer ownership of personal information.

FireRadar depends on and may link to third-party services. FireRadar does not control their availability, content, security, accuracy, billing systems, carrier networks, messaging systems, or privacy practices.

FireRadar may modify, limit, suspend, or discontinue any part of the service, data sources, account features, notification channels, or plans where reasonably necessary. Access may be restricted for security, abuse prevention, legal compliance, maintenance, payment failure, provider restrictions, or protection of the service.

To the fullest extent permitted by law, FireRadar and its operators, contributors, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, use, opportunity, property, or goodwill arising from or related to FireRadar.

To the fullest extent permitted by law, total liability for all claims relating to FireRadar will not exceed the greater of the amount paid to FireRadar for the applicable service in the twelve months before the claim and CAD $100.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.

These terms are governed by the laws of Canada and the applicable laws of the province or territory in which the operator of FireRadar is based, without regard to conflict-of-law rules. Courts with jurisdiction in that location will have non-exclusive jurisdiction except where consumer law requires otherwise.

If part of these terms is unenforceable, the remaining provisions continue. A failure to enforce a provision is not a waiver. These terms and the Privacy Policy form the agreement concerning FireRadar unless separate written terms apply.

FireRadar may update these terms by publishing a revised version and “Last updated” date. Questions may be sent to hello@fireradar.ca.