Terms of Use

By accessing or using FireRadar.ca, including the public map, guides, highway pages, accounts, Saved features, monitoring, alerts, sharing tools, support features, and FireRadar Plus subscription, you agree to these Terms of Use and the Privacy Policy. If you do not agree, do not use the service.

You must use FireRadar only in compliance with applicable laws and in a manner that does not interfere with the service or other users.

FireRadar.ca is an independent Canadian-built project. It is not a government agency, emergency service, wildfire authority, transportation authority, insurer, engineering service, medical service, or professional safety adviser.

References to agencies, datasets, products, or trademarks do not imply endorsement, sponsorship, partnership, or affiliation.

FireRadar is provided for general awareness, education, and map context. It must not be your only source for emergency, health, travel, property, insurance, firefighting, evacuation, or other safety-critical decisions.

Call emergency services when appropriate and follow official emergency notices, local emergency programs, wildfire agencies, road authorities, health authorities, and public safety officials.

FireRadar may display direct provincial or territorial wildfire records, transportation-authority road events, supported highway cameras, Environment Canada weather information, national fallback data, satellite thermal detections, smoke forecasts, AQHI observations, evacuation information, third-party map tiles, geocoding results, retained observations, and derived distance or summary information.

Data can be delayed, incomplete, duplicated, misplaced, generalized, corrected, unavailable, or inconsistent across sources. Fire locations may be approximate. Satellite hotspots are thermal detections and are not necessarily confirmed wildfires. Smoke is forecast model output. AQHI is a combined air-pollution health-risk index and is not a wildfire-smoke-only measurement. Camera images can be stale or unavailable. A missing marker, road event, warning, or notification does not mean an area or road is safe or open.

Official highway travelability and restrictions remain determined by the responsible transportation authority. FireRadar may present separate environmental or wildfire corridor context, but a FireRadar-derived corridor assessment does not override an official closure, restriction, evacuation notice, or other authority instruction.

Wildfire, weather, and road conditions can change faster than public data, FireRadar ingestion, monitoring, email delivery, browser notification delivery, SMS delivery, or the map refresh process.

An account is optional for the public map and public highway pages. Signed-out visitors cannot create new Saved items. Existing legacy Saved items may remain only in browser storage and can be lost when site data is cleared or another device is used; they remain openable and removable while retained on that device.

Signed-in accounts synchronize eligible Saved items up to the applicable plan allowance. Initial synchronization is designed to merge canonical device and account copies without silently deleting either side. When the combined unique total exceeds the available allowance, FireRadar may ask which legacy items to move and retain unselected items temporarily in local recovery storage.

Existing account items above a reduced plan allowance remain visible and removable. New unique saves remain unavailable until the active count falls below the current allowance. You remain responsible for confirming that important items are present on the intended device or account.

You are responsible for maintaining control of your sign-in email or Google account and for activity performed through your authenticated session.

Free and FireRadar Plus monitoring may generate informational notices when FireRadar first observes a new official wildfire incident near a configured location; observes a qualifying official fire-status change; receives an AQHI observation that crosses a selected threshold; determines that an ECCC FireWork modeled-smoke threshold selected by the user is met; or receives a selected supported official highway closure, reopening, or restriction change. The Free plan includes one basic monitored Saved item with one selected supported condition and email delivery.

A Free account may configure bounded email alerts for supported official wildfire lifecycle or highway road-state changes. These basic email alerts are not the branded Wildfire Watch or Highway Watch products. FireRadar Plus may add enhanced exact-fire monitoring, official perimeter-revision notices, combined conditions, retained activity, and additional notification channels where supported. Routine polling changes do not intentionally generate notifications.

FireRadar Plus enhanced monitoring may combine supported conditions across up to ten monitored Saved items; receive retained official perimeter-revision alerts; notify when AQHI later recovers; retain alert activity; and use optional browser or supported mobile push after an alert is accepted for delivery.

Wildfire Watch is a FireRadar Plus feature and is currently limited to one chosen supported Canadian location per Plus account. An exact home address is not required. FireRadar stores the resolved location label and monitoring point selected for the Watch; when the selected location is an address, that resolved address label and point are retained while the raw search query is not saved as the Watch record. FireRadar evaluates qualifying direct official wildfire records around that location and may silently track developing incidents before they reach an alert threshold.

Wildfire Watch uses conservative combinations of official status, source-reported size, and distance. Where usable official perimeter geometry exists, FireRadar may calculate distance to that perimeter rather than only to the incident point. A Wildfire Watch Concern Level or distance is an informational FireRadar interpretation of upstream official data; it is not a prediction of fire spread, property risk, evacuation need, or future conditions.

Highway Watch is a FireRadar Plus feature for supported highways or corridors. It may monitor selected official closure, reopening and restriction changes together with supported severe-weather and wildfire corridor conditions. FireRadar includes an official event reason when the authority supplies a matching headline, but does not infer an open road, a delay duration, a safe route, or an alternate route. Free accounts may instead configure bounded basic email alerts for selected supported official highway changes.

FireRadar Plus may offer optional SMS alerts for one verified Canadian mobile number. Eligible texts can be generated by selected standard monitor conditions, meaningful Wildfire Watch events, and supported enabled Highway Watch events. FireRadar does not promise that every Watch state change, environmental signal, perimeter revision, source update, or monitoring event will generate a text. SMS enrollment requires explicit consent and successful mobile-number verification. Message and data rates may apply, message frequency varies based on configured monitors and conditions, and supported carrier opt-out commands such as STOP disable FireRadar SMS without disabling email.

Official perimeter revisions can reflect improved mapping, correction, source processing, or incident change. FireRadar does not automatically describe a perimeter revision as spread. Source-reported size revisions likewise do not prove when or why a fire changed.

Smoke alerts use model estimates at roughly 10 km resolution. They are not observations, AQHI values, personal exposure measurements, medical advice, or emergency instructions. FireRadar does not send public source-stale or source-unavailable emails.

Alert timing depends on when the responsible upstream source publishes information and when FireRadar successfully ingests and evaluates it. Enabled alert emails are queued after a monitoring run reliably detects a qualifying condition. Optional FireRadar Plus browser, supported mobile push, and SMS channels are supplemental delivery paths and may be processed independently. Browser permission, operating-system settings, push services, mobile carriers, messaging providers, network conditions, expired subscriptions, or an opted-out number can prevent delivery.

Alerts can be delayed, suppressed, duplicated despite safeguards, or unavailable because of upstream data, authentication, scheduling, hosting, network, email-provider, browser, device, push-service, messaging-provider, or carrier failures. They are not emergency notifications and must not replace official alerting systems.

The current map and public highway information remain free and ad-free for everyone. A Free account currently includes three cross-device Saved items, complete retained FireRadar observation history inside supported cards, and one basic monitored item with one selected supported condition and email delivery. That basic email allowance may be used for a supported wildfire lifecycle condition or supported highway closure, reopening, or restriction condition. Free includes no Wildfire Watch, no Highway Watch, and no SMS alert delivery.

The Free plan does not include Wildfire Watch, Highway Watch, multiple enhanced monitors, combined conditions across monitors, official perimeter-revision alerts, AQHI recovery notifications, browser or supported mobile push, SMS alerts, retained alert activity, recommended monitoring presets, advanced monitoring controls, or the personalized FireRadar Plus dashboard.

FireRadar Plus currently includes fifty cross-device Saved items; complete available FireRadar observation history inside supported cards; one Wildfire Watch; Highway Watch for supported corridors; up to ten customizable enhanced monitors in total; multiple supported conditions on each enhanced monitor; recommended monitoring presets and advanced controls; official perimeter-revision, wildfire lifecycle, AQHI recovery, modeled-smoke, email, optional browser or supported mobile push monitoring features, and optional SMS alerts for eligible standard monitor, Wildfire Watch and Highway Watch events to one verified Canadian mobile number; enhanced exact-fire monitoring where supported; retained Watch and alert activity; a customizable My FireRadar dashboard; Saved-location intelligence; advanced two-date and retained fire-lifecycle comparisons; downloadable comparison snapshots; and a custom default map landing.

Wildfire Watch evaluates direct official provincial or territorial active-wildfire information for supported jurisdictions. Highway Watch combines supported official transportation changes with separately labelled FireRadar environmental monitoring. FireRadar may withhold or suppress a Watch alert when an official or required source is unavailable, stale, unhealthy, contradictory, or otherwise fails FireRadar's data-quality checks.

Public historical map playback remains available without a paid subscription. Plus comparison results remain limited by the observations and official geometry versions FireRadar actually retained. FireRadar Plus does not include custom fire-spread prediction, scheduled weekly reports, a guarantee that every source change produces an alert, guaranteed email, push or SMS delivery, or any guarantee that FireRadar will identify when a user should evacuate or take emergency action.

Feature descriptions and limits shown on the account and FireRadar Plus pages form the current product description. FireRadar may improve, replace, limit, or discontinue features, but will not intentionally hide current safety information to manufacture an upgrade.

FireRadar Plus is currently offered to new customers at CAD $25 per year. Stripe processes payment. A subscription renews automatically at the billing interval shown in Stripe until cancelled. Existing legacy billing arrangements, where applicable, continue under their existing cadence until changed or cancelled.

You can manage payment details, invoices, and cancellation through the Stripe customer portal linked from the account page. Cancellation normally takes effect at the end of the paid billing period unless Stripe displays otherwise.

When paid access ends, complete history remains available under the current Free contract. Existing Saved items and monitor rows are not intentionally deleted or hidden solely because the account exceeds the Free allowance. Retained Saved items remain visible and removable, but new unique saves remain unavailable until the active count falls below three. One Free-supported basic monitored item may remain active for an eligible email condition; additional or FireRadar Plus-only enhanced monitoring becomes plan-paused until edited or paid access resumes. Wildfire Watch and Highway Watch configurations may be retained rather than deleted when Plus access ends, but Plus-only Watch capabilities become plan-paused. SMS eligibility also ends immediately with Plus access; an eligible basic highway or wildfire email alert may remain active within the Free allowance, and a verified number may be retained securely so settings can be restored if Plus resumes.

Past-due access may continue only through the applicable paid billing period or billing-retry window. FireRadar may fall back to Free access when the accepted paid period has ended. Refund requests are reviewed based on the circumstances, applicable law, service usage, and Stripe records; these terms do not remove non-waivable consumer rights.

You may request permanent deletion from Account & security. FireRadar attempts to cancel an attached FireRadar Plus subscription before deleting the authentication user and FireRadar-owned account data, including FireRadar-owned SMS destination and delivery records associated through the account lifecycle. If cancellation or deletion fails, FireRadar reports the failure and does not intentionally represent the account as deleted.

Stripe, Twilio, mobile carriers, and other providers may retain invoices, payment, messaging, opt-out, fraud-prevention, tax, security, compliance, or legal records under their own obligations and policies.

To the fullest extent permitted by law, FireRadar and all content are provided “as is” and “as available,” without warranties or conditions of any kind, whether express, implied, statutory, or collateral.

FireRadar does not warrant accuracy, completeness, timeliness, availability, uninterrupted operation, email, push or SMS notification delivery, security, fitness for a particular purpose, non-infringement, or that errors will be corrected.

You are responsible for evaluating information, confirming important details with official sources, maintaining appropriate emergency plans and official alert subscriptions, and deciding whether FireRadar is suitable for your intended non-critical use.

Do not assume that an address preview, distance calculation, nearby-fire count, highway status, incident state, camera image, weather alert, wildfire corridor assessment, fire status, size, cause, date, perimeter, smoke forecast, AQHI value, evacuation marker, alert, email, push notification, text message, or map symbol is exact or current.

You may use the public service for ordinary personal, community, journalistic, educational, and internal business awareness, subject to these terms and source-provider restrictions.

You may not misuse the service; bypass technical or plan limits; probe or attack infrastructure; introduce malware; impersonate FireRadar or another person; submit unlawful, deceptive, or harmful material; scrape or automate access at a level that burdens the service; resell access or data without written permission; use another person's account or mobile number without authorization; or use FireRadar to create or distribute false emergency information.

The FireRadar name, branding, interface, original text, design, software, and original presentation are owned by or licensed to FireRadar and are protected by applicable intellectual property laws.

Underlying wildfire, transportation, weather, camera, basemap, logo, and other third-party materials remain subject to the rights, licences, attribution requirements, and terms of their respective owners. FireRadar does not claim ownership of public agency data merely because it is displayed.

Shared links and incident-update graphics may include an address label, fire name, highway or corridor name, official road status, status, source-reported size, retained change summary, map coordinates, or other context. Review a link or graphic before publishing it if location privacy matters.

When you send feedback, corrections, or suggestions, you confirm that you have the right to provide them and grant FireRadar a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, and incorporate that material for operating and improving the service. This does not transfer ownership of personal information.

FireRadar depends on and may link to third-party services. FireRadar does not control their availability, content, security, accuracy, billing systems, carrier networks, messaging systems, or privacy practices.

FireRadar may modify, limit, suspend, or discontinue any part of the service, data sources, account features, notification channels, or plans where reasonably necessary. Access may be restricted for security, abuse prevention, legal compliance, maintenance, payment failure, provider restrictions, or protection of the service.

To the fullest extent permitted by law, FireRadar and its operators, contributors, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, use, opportunity, property, or goodwill arising from or related to FireRadar.

To the fullest extent permitted by law, total liability for all claims relating to FireRadar will not exceed the greater of the amount paid to FireRadar for the applicable service in the twelve months before the claim and CAD $100.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.

These terms are governed by the laws of Canada and the applicable laws of the province or territory in which the operator of FireRadar is based, without regard to conflict-of-law rules. Courts with jurisdiction in that location will have non-exclusive jurisdiction except where consumer law requires otherwise.

If part of these terms is unenforceable, the remaining provisions continue. A failure to enforce a provision is not a waiver. These terms and the Privacy Policy form the agreement concerning FireRadar unless separate written terms apply.

FireRadar may update these terms by publishing a revised version and “Last updated” date. Questions may be sent to hello@fireradar.ca.