FireRadar

Contact FireRadar

How can we help? Choose the option that best matches your question or report.
Report a problem →

Tell us about a map, data, layout, alert, highway, restriction or source issue.

Check FireRadar status →

Check whether FireRadar or a data source is currently delayed or unavailable.

General contact

For general product, media, partnership, or project questions, email hello@fireradar.ca.

Feedback, bugs, and data corrections

Use the Feedback page to prepare a structured report, or email feedback@fireradar.ca directly.

Privacy questions

For privacy-related questions or requests, email privacy@fireradar.ca and review the Privacy Policy.

Account and FireRadar Plus questions

For sign-in, Wildfire Watch, Alert, notification, billing, or FireRadar Plus questions, include the affected feature and approximate time. Do not send passwords, verification codes, full payment-card numbers, or other secrets.

Emergency note

FireRadar.ca is not monitored as an emergency service. For active emergencies, evacuation questions, urgent fire reporting, or immediate road-safety decisions, contact and follow the responsible official authorities.