FireRadar

Contact FireRadar

Choose the route that best matches what you need so accuracy, account, privacy, and product issues reach the right workflow.
Report a bug or data concern →

Use the structured feedback composer for map, data, layout, alert, highway, restriction, or source issues.

Check FireRadar status →

Review source freshness and system health before reporting an apparent outage or delayed feed.

General contact

For general product, media, partnership, or project questions, email hello@fireradar.ca.

Feedback, bugs, and data corrections

Use the Feedback page to prepare a structured report, or email feedback@fireradar.ca directly.

Privacy questions

For privacy-related questions or requests, email privacy@fireradar.ca and review the Privacy Policy.

Account and FireRadar Plus questions

For sign-in, Watch, notification, billing, or FireRadar Plus questions, include the affected feature and approximate time. Do not send passwords, verification codes, full payment-card numbers, or other secrets.

Emergency note

FireRadar.ca is not monitored as an emergency service. For active emergencies, evacuation questions, urgent fire reporting, or immediate road-safety decisions, contact and follow the responsible official authorities.