Privacy Policy

This policy applies to FireRadar.ca, its public map, website pages, address and place search, “Fires near me,” feedback, contact, and related services operated by FireRadar.ca.

Third-party wildfire agencies, map providers, hosting providers, and websites have their own privacy practices. Their policies apply when you interact directly with them.

Search and map information: addresses, place names, map coordinates, shared-map parameters, and related requests needed to resolve a location or return nearby wildfire context.

Browser location: when you actively choose “Fires near me” and grant browser permission, your device provides coordinates that are transmitted to FireRadar services to centre the map and calculate nearby results.

Messages you send: your email address, name, message, attachments, and any other information you voluntarily include in feedback, privacy, or support correspondence.

Technical and usage information: IP address, browser and device type, referring page, pages or features used, approximate timing, error information, and basic performance or security logs generated by hosting, analytics, and infrastructure providers.

We use information to provide searches and location-based map results, operate and secure the service, diagnose failures, understand general usage, improve usability and data quality, respond to messages, prevent abuse, and meet legal obligations.

FireRadar does not intentionally use precise browser location to build advertising profiles or sell a history of your movements.

FireRadar requests browser location only after you choose a location feature. Your browser controls the permission and may allow you to deny, revoke, or limit it. Address and place search remain available without location permission.

Location and search requests may appear temporarily in operational logs or service-provider systems as part of normal request processing, security, and troubleshooting.

FireRadar may use privacy-conscious analytics and standard browser or hosting technologies to measure aggregate usage, preserve settings, maintain sessions, prevent abuse, and understand reliability. The current site uses Vercel services, including Vercel Web Analytics and ordinary hosting logs.

We do not currently operate third-party behavioural advertising on the public map. If advertising or materially different tracking is introduced, this policy and any required consent controls will be updated.

FireRadar relies on service providers for hosting, analytics, databases, map tiles, geocoding, email, security, and other infrastructure. These providers process information on our behalf or under their own terms.

Information may be processed or stored outside your province or outside Canada, where it may be subject to the laws and lawful access rules of that jurisdiction.

We may disclose information to service providers that help operate FireRadar; when reasonably necessary to investigate abuse, security incidents, or technical failures; to comply with law, court orders, or lawful requests; to protect users, the public, FireRadar, or its rights; or as part of a business reorganization where appropriate safeguards apply.

We do not sell personal information for money.

We retain personal information only as long as reasonably necessary for the purpose for which it was collected, including providing the service, resolving correspondence, maintaining security logs, enforcing terms, and meeting legal or accounting requirements.

Retention periods vary by information type and service provider. Information may also remain for a limited time in backups or fraud and security records.

We use administrative, technical, and organizational measures appropriate to the nature of the information, including controlled access, reputable infrastructure providers, transport encryption where supported, and limited collection.

No internet service can guarantee absolute security. Do not send highly sensitive personal, medical, financial, or emergency information through ordinary email or feedback channels.

You may ask whether FireRadar holds personal information about you and request access, correction, or deletion where applicable. We may need to verify your identity and may retain information where permitted or required by law.

Send privacy requests to privacy@fireradar.ca. Please describe the request and the email address or interaction involved.

FireRadar is a general public information service and is not directed specifically to children. We do not knowingly seek to collect personal information from children. A parent or guardian who believes a child submitted personal information may contact us.

Operational replies may be sent when you contact us. Any future commercial electronic messages will be handled in accordance with applicable Canadian requirements, including consent and unsubscribe obligations where required.

We may update this policy as FireRadar changes. The “Last updated” date will be revised when material changes are published. Continued use after an update means the revised policy applies to subsequent use.

Questions, requests, or complaints may be sent to privacy@fireradar.ca. We will review legitimate privacy concerns and respond within a reasonable period.